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Jordan Crabb @ Confluent
How to uplevel as an SE using slack Find answers to peoples questions on Slack Follow threads Dig deep on the conversation if it seems relevant Figure out who at Confluent a customer would get value speaking to whether that be PMs, SME, or even field CTOs Ultimately, you need to find the optimum path of getting the answer you need for the customer. Some paths will be dead ends. You need to know who has the information you need
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